Terms of use

Use of this site

You may browse and read this site for personal, non-commercial use. You agree not to use it in any way that breaks the law, interferes with how it works for other people, or attempts to access parts of it that are not meant to be public.

Content and copyright

All text, images, films, designs, and other material on this site are owned by Locked In or used with permission. You may not copy, republish, or distribute any of it without our written agreement.

Photos and footage taken during sessions may be used for promotion of the gym and future LOCK IN blocks. If you do not want to be photographed or filmed, tell us at sign-up and we will work around it.

Signing up to LOCK IN

A spot in a LOCK IN block is confirmed when payment of the block fee is received. The fee covers the eight-week programmed structure, group sessions, testing checkpoints, and access to the Strava and community channels for the duration of the block.

Spots are limited. Once a block is full, we may run a waitlist for the next intake.

Refunds and missed sessions

The fee is non-refundable once the block has started. If something serious comes up before the start date — injury, illness, change of circumstance — get in touch and we will work it out case by case, including transferring your spot to the next block where we can.

Missed sessions during the block are not refunded or pro-rated. The programming, group chat, and testing structure carry on either way.

Health, training, and your responsibility

LOCK IN is built for people who already train. You are responsible for confirming with a medical professional that you are fit to take part, and for telling your coach about any injuries, conditions, or medications that affect your training.

You agree to train within your ability, follow coach instructions, and stop if something feels wrong. Training carries inherent risk; by participating you accept that risk.

Conduct

We expect everyone in the block to treat coaches and other participants with respect. We reserve the right to remove anyone whose behaviour is unsafe, abusive, or disruptive, without refund.

Accuracy and availability

We try to keep this site accurate and up to date, but we do not guarantee it is free from errors or always available. We may change, suspend, or remove parts of it at any time without notice.

Liability

To the extent permitted by law, Locked In is not liable for any loss, injury, or damage arising from your use of this site or participation in a block, including loss of data, lost earnings, or consequential loss. Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993 or other laws that cannot lawfully be excluded.

Third-party links

This site may link to other websites or services (e.g. Strava). We are not responsible for the content of those sites or anything that happens when you use them.

Governing law

These terms are governed by the laws of New Zealand. Any dispute arising from them is subject to the exclusive jurisdiction of the New Zealand courts.

Contact

For anything to do with these terms, email np@flexfitnessgym.co.nz.